We are looking for a Collections Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Collections. The role offers an attractive in-hand salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns in collections.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th passed out and looking for fresher to 6 months of experience. You will be responsible for collections. The candidate should be comfortable with 6 days during the day shift.