## Micro Loan Officer (Field Loan Officer) – L&T Finance
### Job Summary
The Micro Loan Officer (Field Loan Officer) at L&T Finance drives field-level business operations for micro-lending products. This role focuses on customer acquisition, forming joint liability groups (JLGs), managing loan applications, ensuring accurate field verification, and achieving timely EMI collections in assigned territories.
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### Key Responsibilities
Customer Acquisition & Group Formation
• Conduct field visits to identify potential microfinance borrowers.
• Form and manage Joint Liability Groups (JLGs) or Women Self-Help Groups in rural and semi-urban markets.
• Conduct Center Meetings (CGT/GRT) to explain loan products, repayment schedules, and interest rates.
Documentation & Processing
• Collect customer Know Your Customer (KYC) documents, verify credentials, and complete initial screening.
• Fill out digital/paper loan application forms accurately and assist the branch team during loan disbursement.
• Conduct house visits and field appraisals to assess the financial stability of applicants.
Portfolio Management & Collection
• Ensure 100% timely collection of weekly/monthly EMIs from group centers.
• Track unpaid or overdue accounts and execute field recovery strategies to maintain portfolio quality.
• Address customer grievances and maintain long-term working relationships across assigned centers.
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### Key Requirements
| Criteria | Requirements |
| --- | --- |
| Education | Higher Secondary (10+2), Diploma, or Any Graduate degree |
| Experience | 0 to 3 years in Microfinance, NBFC, BFSI, or Field Sales (Freshers welcomed) |
| Age Limit | Typically 21 to 30 years |
| Assets Needed | Valid Two-Wheeler (Bike/Scooter) and active Driving License |
| Location | Willingness to travel extensively within local field limits |
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### Desired Skills & Capabilities
• Communication & Negotiation: Proficiency in local languages and ability to engage effectively with rural/semi-urban communities.
• Sales Drive: Ability to meet monthly target milestones for customer onboarding and portfolio targets.
• Basic Tech Literacy: Comfort with using mobile apps for digital KYC, data entry, and loan tracking.
• Integrity & Resilience: Responsible cash handling and strong ethics during field collections.