Field Collection Activities: • Conduct on-field visits to remind customers of outstanding payments. • Utilize effective communication skills to encourage timely repayment. Payment Reminders: • Remind customers through various channels (calls, messages) about upcoming payment due dates. • Clearly communicate payment expectations and consequences of non-payment. Payment Link Sharing: • Share payment links with customers for convenient and secure payment transactions. • Assist customers in understanding the payment process and options available. Response Recording: • Record customer responses accurately in a designated notepad or digital system. • Document payment commitments, disputes, or any other relevant information. Customer Interaction: • Interact with customers professionally and courteously during field visits. • Address customer queries and concerns, providing necessary assistance. Compliance: • Ensure adherence to company policies, legal guidelines, and ethical collection practices. • Report any customer complaints or potential issues to the collection coordinator.