Voice & Non-Voice Customer Support Executive

25,000 - 30,000 /month

Victa Earlyjobs Technologies Private Limited

Hosur Road, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

40 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Customer Support Executive – Razorpay Process

Process: Razorpay

Employment Type: Full-time

Salary / CTC:

Freshers: ₹25,000 CTC (₹20,000 Take Home)
Experienced: ₹27,000 CTC (₹22,000 Take Home)
1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

Shift: 8 AM – 8 PM (Any 9 hours)
6 working days with 1 rotational weekly off

Experience Required:

Freshers & Experienced candidates welcome
1+ year relevant experience preferred for higher CTC

Educational Qualification:

12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

Excellent verbal and written communication in English & Hindi
Strong customer handling and problem-solving abilities
Basic computer literacy (MS Office, typing, navigation, CRM tools)
Ability to multitask in a high-volume environment
Interpersonal skills and professional attitude

Nice-to-Have Skills:

Experience in fintech or BPO customer support
Familiarity with payment platforms and financial transactions

Roles & Responsibilities:

Handle inbound and outbound queries for Razorpay services
Provide clear, accurate, and timely information to customers
Maintain CRM or tracking systems with customer interactions
Escalate unresolved issues to the relevant department
Follow process guidelines and quality standards
Support the team in achieving daily and weekly targets
Ensure compliance with company policies and KYC norms

Hiring Need:

Immediate

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Customer Support Executive role?
Ans: There is an immediate opening of 40 Voice & Non-Voice Customer Support Executive at Victa Earlyjobs Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.

Other Details

Incentives

No. Of Working Days

Skills Required

Customer Support, BPO Handling, Inbound Outbound Call Handling, Excellent Communication in English Hindi, Problem Solving, Basic Computer Skills

Shift

Day

Contract Job

Salary

₹ 25000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Chandini Verma

Interview Address

One Point One Solutions Limited - AKR Infinity, 3rd Floor, Sy No. 113 Hosur Rd, Krishna Reddy Industrial Area banglore PIN: 560068, Hosur Road, Bangalore

Posted 7 hours ago