We are looking for a Travel Counsellor to join our team at Yaan Enterprises Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹15000 - ₹30000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Travel Counsellor job
What is the eligibility criteria to apply for this Travel Counsellor job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Travel Counsellor job?
Ans: This Travel Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Counsellor job?
Ans: No, there is no fee applicable for applying this Travel Counsellor job and during the employment with the company, i.e., Yaan Enterprises Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Counsellor role?
Ans: There is an immediate opening of 2 Travel Counsellor at Yaan Enterprises Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Counsellor job?
Ans: This Travel Counsellor job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 30000
Regional Languages
Telugu
English Proficiency
Yes
Contact Person
Naresh
Interview Address
Kondapur
Posted 10+ days ago
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