Customer Care Executive

16,000 - 26,000 /month*

Fruges It Services India Private Limited

Kondapur, Hyderabad

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Computer Knowledge

International Calling

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Customer Interaction: Manage calls, emails, and chats from international customers (US, UK, etc.).
Issue Resolution: Troubleshoot problems, provide accurate solutions, and handle complaints professionally.
Information Provision: Answer product/service inquiries.
Record Keeping: Update customer information and document interactions accurately.
Escalation: Forward complex issues to higher support levels.
Target Achievement: Meet KPIs for customer satisfaction, call handling, and productivity.
Adherence: Follow company policies, procedures, and quality guidelines.

Essential Skills & Qualifications

Communication: Excellent verbal and written English skills are crucial.
Customer Focus: Strong empathy, patience, and a customer-centric attitude.
Problem-Solving: Ability to think critically and offer effective solutions.
Adaptability: Comfortable in fast-paced, target-driven, and rotational/night shift environments.
Technical Skills: Basic computer proficiency and ability to learn CRM software.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Fruges It Services India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 99 Customer Care Executive at Fruges It Services India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.