Travel Consultant

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and chat regarding bookings, cancellations, and modifications.

• Assist clients with flight, hotel, car rental, and tour reservations using GDS or online booking tools.

• Provide accurate information on travel requirements, visa rules, and documentation.

• Handle customer complaints and resolve travel-related issues in a timely and professional manner.

• Monitor travel bookings to ensure accuracy and compliance with company policies.

• Coordinate with airlines, hotels, and travel partners for booking confirmations and issue resolution.

• Maintain detailed records of customer interactions and transactions.

• Process refunds, reissues, and travel insurance claims when applicable.

• Promote additional services and travel upgrades to enhance the customer experience.

• Ensure customer satisfaction through proactive communication and follow-up.

Skills & Qualifications:

• 1+ years of experience in travel consulting or customer support within the travel industry.

• Proficiency in GDS platforms (Amadeus, Galileo, or Sabre).

• Strong communication, interpersonal, and problem-solving skills.

• Excellent customer service orientation and ability to handle high call volumes.

• Knowledge of ticketing, fare rules, and travel documentation.

• Ability to manage multiple tasks with attention to detail.

• Bachelor’s degree or diploma in Travel, Tourism, or related field (preferred).

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Travel Consultant job

1. What is the eligibility criteria to apply for this Travel Consultant job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Travel Consultant job?
   Ans: This Travel Consultant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Travel Consultant job?
   Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., Talent Seed.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Travel Consultant role?
   Ans: There is an immediate opening of 10 Travel Consultant at Talent Seed
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Travel Consultant job?
   Ans: This Travel Consultant job has Rotational Shift.