Customer Support Telesales Executive

Role Overview

· Job Title: Telesales Executive.

· Industry: Recruitment and Staffing Consulting

· Department: Sales

· Location: Kharghar Navi Mumbai

· Employment Type: Full-Time

Key Responsibilities

· Cold Calling: Call prospective corporate clients daily to introduce recruitment services.

· Pitching Services: Explain how your agency helps find, vet, and hire top talent quickly.

· Lead Generation: Identify decision-makers (HR Managers, Talent Heads, Founders) and qualify their hiring needs.

· Client Needs Analysis: Understand what job roles the client struggles to fill and note their budget or timelines.

· Meeting Scheduling: Set up introductory meetings or calls for senior sales teams or account managers.

· Database Management: Keep the CRM (Customer Relationship Management) software updated with call logs, client feedback, and follow-up dates.

· Follow-Ups: Build ongoing relationships with prospects through regular emails and phone calls.

Required Skills & Qualifications

· Experience: 0 to 2 years of experience in telesales, B2B sales, or inside sales (recruitment industry experience is a plus).

· Communication: Excellent verbal and written communication skills in English [and local language].

· Persuasion: Strong negotiation, pitching, and active listening skills.

· Resilience: Comfortable handling rejection and making high volumes of daily phone calls.

· Tech-Savvy: Basic knowledge of MS Office and CRM tools.

· Education: Bachelor’s degree in any stream.

What We Offer

· Salary: Rs.10,000 to 12,000/- per month, plus incentives on achieving targets.

· Incentives: Performance-based bonuses for every successful client lead or conversion.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.