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Customer Support Admission Counsellor

salary 12,000 - 15,000 /month
company-logo
job companyUnicaares Tutorial
job location Sector 12 Kharghar, Navi Mumbai
job experience1 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Unicaares Tutorial to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 15,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Admission Counsellor job

  1. What skills and experience do you need for this Customer Support Admission Counsellor job?
    Ans : To apply for this Customer Support Admission Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹12,000-₹15,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 12 Kharghar, Mumbai.
  5. How many vacancies are there for this Customer Support Admission Counsellor job?
    Ans : There is 1 vacancy for this Customer Support Admission Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Admission Counsellor job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Admission Counsellor job?
    Ans : As a Customer Support Admission Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Admission Counsellor position is Sector 12 Kharghar, Mumbai.
  9. Who is the right fit for this Customer Support Admission Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-4 years of experience is the right fit for this Customer Support Admission Counsellor job.
  10. What makes this Customer Support Admission Counsellor job a good opportunity?
    Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Both job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Mahesh Durgude

Interview Address

E -116, Kharghar, Mumbai
Posted 10+ days ago
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