Telecalling Supervisor

12,500 - 25,500 /month

Crypton

Work from home

Freshers in Customer Support / TeleCaller

35 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

All Education levels

All genders

6 days working | Flexible Shift

Internet Connection, Aadhar Card

Job Description

We are looking for a Telecalling Supervisor to join our team at Crypton. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12500 - ₹25500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Supervisor job

What is the eligibility criteria to apply for this Telecalling Supervisor job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12500 - ₹25500 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Telecalling Supervisor job?
Ans: This Telecalling Supervisor job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Supervisor job?
Ans: No, there is no fee applicable for applying this Telecalling Supervisor job and during the employment with the company, i.e., Crypton.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Telecalling Supervisor role?
Ans: There is an immediate opening of 35 Telecalling Supervisor at Crypton
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Supervisor job?
Ans: This Telecalling Supervisor job has Flexible Shift.