International Call Center

12,000 - 55,000 /month

Rav Global Solutions Private Limited

Gomti Nagar, Lucknow

0 - 6+ years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a National/International Call Center to join our team at BPO. The role offers ₹12000 - ₹55000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Call Center job

What is the eligibility criteria to apply for this International Call Center job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹55000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this International Call Center job?
Ans: This International Call Center job will have 6 working days.
Are there any charges applicable while applying or joining this International Call Center job?
Ans: No, there is no fee applicable for applying this International Call Center job and during the employment with the company, i.e., Rav Global Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Call Center role?
Ans: There is an immediate opening of 90 International Call Center at Rav Global Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Call Center job?
Ans: This International Call Center job has Day Shift.