International Call Center

12,000 - 55,000 /month

Rav Global Solutions Private Limited

Gomti Nagar, Lucknow

0 - 6+ years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a National/International Call Center to join our team at BPO. The role offers ₹12000 - ₹55000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Call Center job

What skills and experience do you need for this International Call Center job?
Ans : To apply for this International Call Center job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What salary is offered for this International Call Center job?
Ans : The salary for this International Call Center job ranges between ₹12,000-₹55,000 per month.
What shift and timings does this job follow?
Ans : This International Call Center job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar, Lucknow.
How many vacancies are there for this International Call Center job?
Ans : There are 90 vacancies for this International Call Center role.
Is this job open for all genders?
Ans : Yes, this International Call Center job is open for both male and female candidates.
What does the role of International Call Center involve?
Ans : As a International Call Center, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Call Center position is Gomti Nagar, Lucknow.
Who is the right fit for this International Call Center job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this International Call Center job.
What makes this International Call Center job a good opportunity?
Ans : This International Call Center job is a good opportunity as it offers a salary between ₹12,000-₹55,000 per month. This is a Full Time job and has 90 openings.