Telecalling Executive

About Sahaj Retail Limited

Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India. We aim to empower people through technology-driven solutions, ensuring convenience, trust, and quality service.

Job Summary

We are seeking a motivated and energetic Telecaller Executive to join our Outbound Sales team. The role involves reaching out to potential customers via phone, promoting company products/services, explaining benefits, and converting leads into sales. The ideal candidate will have excellent communication skills, persuasive ability, and a sales-driven mindset.

Key Responsibilities

• Make outbound calls to potential customers from the provided database/leads.

• Explain the features, benefits, and offers of company products/services clearly and effectively.

• Handle customer queries and objections professionally to ensure successful conversions.

• Maintain and update the customer database regularly.

• Achieve daily/weekly/monthly sales targets as assigned by the manager.

• Follow up with prospective customers and close sales.

• Maintain call quality standards and comply with the company’s sales process and scripts.

• Provide feedback to the management team on customer needs, problems, and market trends.

Key Skills & Competencies

• Excellent verbal communication skills in Hindi and English (knowledge of regional languages will be an advantage).

• Strong convincing and negotiation skills.

• Goal-oriented and self-motivated.

• Ability to handle rejection and remain positive.

• Basic computer skills (MS Office, CRM tools).

Qualifications & Experience

• Minimum 12th pass; Graduation preferred.

• 0–2 years of experience in outbound calling, telesales, or customer service (Freshers with good communication skills can also apply).

• Experience in insurance, telecom, banking, or retail sales will be an added advantage.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., SAHAJ RETAIL LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 15 Telecalling Executive at SAHAJ RETAIL LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.