Telecalling Executive

Job Title: Customer Support and Sales Executive (Tele-calling & Chat Process)

Company: Hire Endeavors (A Premier Recruitment Consultancy)

Client: Digitide and other leading companies

Locations: Airoli, Thane, Malad (Mumbai)

Employment Type: Full-Time, Permanent

Company Overview

Hire Endeavors is a leading recruitment consultancy partnering with top companies in the BPO and IT sectors. We specialize in connecting talented individuals with rewarding career opportunities and are currently hiring on behalf of our esteemed client, Digitide, and other reputable firms in Mumbai.

Job Summary

We are actively seeking dynamic and customer-focused individuals to join our team for various roles in Tele-calling and Chat processes. As a Customer Support and Sales Executive, you will be the first point of contact for customers, handling their inquiries, resolving issues, and assisting with sales. We have multiple positions available across different locations in Mumbai.

Key Responsibilities

• Handle Tele-calling and Chat Process: Manage a high volume of inbound and outbound calls, and interact with customers via chat and email to provide support and information.

• Customer Service: Address customer queries, resolve complaints, and provide accurate information about products and services in a timely and professional manner.

• Sales Process: Promote and sell products or services to potential and existing customers, effectively communicating their benefits and value.

• Documentation: Maintain detailed records of all customer interactions and transactions in the company database.

• Meet Targets: Strive to meet and exceed daily, weekly, and monthly performance targets, including customer satisfaction and sales goals.

Candidate Requirements

• Age: 18 to 37 years

• Experience: Fresher and experienced candidates are welcome to apply.

• Communication Skills: Excellent verbal and written communication skills in English and Hindi are essential.

• Computer Literacy: Basic computer knowledge and familiarity with common software applications.

• Willingness to Work: Eagerness to work in a fast-paced environment and handle various customer service and sales processes.

• Location: Willing to work from the office in Mumbai (Airoli, Thane, Malad).

Why Join Us?

• Diverse Opportunities: We offer multiple job roles, allowing you to find the perfect fit for your skills and career goals.

• Growth: We provide excellent growth opportunities within the BPO and IT industries.

• Competitive Salary & Benefits: Attractive salary packages and performance-based incentives.

• Supportive Environment: Work in a collaborative and supportive team environment.

How to Apply:
If you meet the above requirements and are ready to kickstart your career in customer support and sales, apply now!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Hire Endeavors.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 20 Telecalling Executive at Hire Endeavors
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Rotational Shift.