CreditMantri is a Series-B funded, Chennai headquartered Fintech, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non- traditional data sources.

We have over 2 million users, work with 40+ lenders and have seen strong training. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders – consumers on one side and lenders on the other.

Roles & Responsibilities

·       Explain and counsel customers to repay the overdue – Banking products

·       Ensure 100% 1st call to customer within 12 hours

·       Achieve collections parameters as per the company standard

·       Understand credit concerns customers have when their loan or credit card gets rejected

·       Introducing CreditMantri and describing the services we do

·       Provide Service Plan options on how customers can improve their score and become loan eligible

·       Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus

·       Explaining about Credit and Cibil Score to the customer.

Eligible Criteria

·       Any Graduate

·       Should be fluent in English and Hindi (Mandatory). Multilingual would be an added advantage.

·       Should have knowledge of loan and credit products

·       Understands management by metrics and is result oriented.

·       Passionate about customer interaction.

·       Enjoy working in a start-up environment.

·       Ability to prioritize tasks in hand and comfortable working in a collaborative team environment.

Perks and benefits

1.  No Night Shift (Only General shift 9:30am -6:30 pm)

2.  Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000)

3.  Providing DRA Certification

4.  Half Yearly Increment & Annual Increment

5.  Salaries paid on time

6.  Freshers will be preferred

Interested Candidates please kindly contact me at the below mentioned number

Monica – 9790850988

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹65000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Creditmantri Finserve Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 20 Telecalling Executive at Creditmantri Finserve Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.