Telecaller

JOB DESCRIPTION (JD) – TELE CALLER

Position: Tele Caller / Tele Marketing Executive

Department: Admissions & Marketing

Location: ____________

Salary: ₹13,000 per month (Fixed)

Employment Type: Full-Time

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ROLE & RESPONSIBILITIES

Make outbound calls to prospective students from provided database/leads.

Explain National Banking Academy courses, features, fees, and placement support clearly.

Generate quality leads and schedule campus visits or counselling sessions.

Follow up with interested students and parents to close admissions.

Maintain daily call reports and update lead status in CRM/register.

Achieve daily/weekly calling and admission targets.

Handle student queries professionally and courteously.

Coordinate with Academic Counselors and Admissions Team.

Maintain confidentiality of student and institute data.

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KEY SKILLS & REQUIREMENTS

Minimum qualification: +2 / Graduate (any stream preferred).

Good communication skills in English, Hindi, and local language.

Confident, polite, and convincing telephone manner.

Basic computer knowledge (MS Excel, Google Sheets preferred).

Ability to work under targets and pressure.

Freshers can apply; experience in telecalling/sales is an advantage.

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WORKING HOURS

6 days a week

Time: ___________ (as per institute policy)

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SALARY & BENEFITS

Fixed Salary: ₹13,000 per month

Performance-based incentives (as per admissions achieved)

Training and growth opportunities

Friendly and professional work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.