Tele calling

salary 20,000 - 35,000 /month
company-logo
job companyBuilding India Digital
job location Zirakpur, Chandigarh
job experience6 - 24 months Experience in Customer Support / TeleCaller
8 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi, Punjabi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, Meal, PF

Job Description

We are looking for a Tele calling to join our team at Building India Digital. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers ₹20000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Tele calling job

  1. What is the eligibility criteria to apply for this Tele calling job?
    Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chandigarh.
  3. How many working days are there for this Tele calling job?
    Ans: This Tele calling job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Tele calling job?
    Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Building India Digital.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Tele calling role?
    Ans: There is an immediate opening of 8 Tele calling at Building India Digital
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Tele calling job?
    Ans: This Tele calling job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

Cab, Meal, PF

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 20000 - ₹ 35000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Bhawana

Interview Address

Deva ji enclave, vip road zirakpur
Posted 15 hours ago
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