After sales service in-charge

8,000 - 20,000 /month*

Fortune Enterprises

Zirakpur, Chandigarh

₹5,000 incentives included

2 - 6 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Job Highlights

Languages: Hindi, Punjabi

12th Pass and above

All genders

6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a After sales service in-charge to join our team at Fortune Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to ELECTRONICS. The role offers ₹8,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this After sales service in-charge job

Who is eligible to apply for this After sales service in-charge job at Fortune Enterprises?
Ans : Candidates should have a 12th Pass and above qualification for this After sales service in-charge job offered by Fortune Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹20,000 per month in this After sales service in-charge position.
What shift and timings does this job follow?
Ans : This After sales service in-charge job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Zirakpur, Chandigarh.
How many vacancies are there for this After sales service in-charge job?
Ans : There are 2 vacancies for this After sales service in-charge role.
Is this job open for all genders?
Ans : Yes, this After sales service in-charge job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this After sales service in-charge position is Zirakpur, Chandigarh.
What makes this After sales service in-charge job a good opportunity?
Ans : This After sales service in-charge job is a good opportunity as it offers a salary between ₹8,000-₹20,000 per month. This is a Full Time job and has 2 openings.