Outbound Customer support Executive

20,000 - 22,000 /month

Bangalore

Silk Board, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Job Title to join our team Company Name. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Outbound Customer support Executive job

Can freshers or experienced candidates apply for this Outbound Customer support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Outbound Customer support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹22,000 per month in this Outbound Customer support Executive position.
What shift and timings does this job follow?
Ans : This Outbound Customer support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Outbound Customer support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Outbound Customer support Executive, you will work on skills like Domestic Calling, International Calling.
Where is this job located?
Ans : This Outbound Customer support Executive job is located in Silk Board, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-3 years of experience is ideal for this Outbound Customer support Executive job.
Why should you apply for this Outbound Customer support Executive job?
Ans : This Outbound Customer support Executive job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.