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Email Process Executive

salary 19,000 - 35,000 /month
company-logo
job companyAmazon
job location GB Palya, Bangalore
job experienceFreshers in Customer Support / TeleCaller
4 Openings
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab, PF

Job Description

We are looking for a Email Process Executive to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Process Executive job

  1. Can freshers or experienced candidates apply for this Email Process Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Email Process Executive role.
  2. What salary is offered for this Email Process Executive job?
    Ans : The salary for this Email Process Executive job ranges between ₹19,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Email Process Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in GB Palya, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 4 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Email Process Executive job is located in GB Palya, Bangalore.
  8. Why should you apply for this Email Process Executive job?
    Ans : This Email Process Executive job offers a salary between ₹19,000-₹35,000 per month. This is a Both opportunity and has 4 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Shift

Flexible

Contract Job

No

Salary

₹ 19000 - ₹ 35000

Contact Person

Arogya

Interview Address

Bangalore, Karnataka, Marathahalli, Bangalore
Posted 2 hours ago
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