International Voice Process

28,000 - 30,000 /month

Accenture Solutions Private Limited

1st Block Koramangala, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Contract

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: International Voice Support Executive (HR Support)

We are looking for an International Voice Support Executive to join our team at India’s No. 1 MNC to handle customer calls, provide exceptional customer support, and resolve queries related to HR Support. The role offers an attractive in-hand salary of ₹28,000 – ₹30,000 per month along with excellent growth opportunities.

Key Responsibilities:

Handle inbound customer calls in a professional and efficient manner.
Address employee queries related to HR processes such as payroll, attendance, leave management, and policies.
Resolve concerns and manage complaints with a customer-first approach.
Maintain accurate records of interactions and ensure timely follow-ups.
Provide clear and accurate information to employees to resolve their issues effectively.
Meet performance targets (quality, productivity, and SLA adherence).
Collaborate with internal teams to resolve complex HR-related concerns.

Job Requirements:

Minimum qualification: Graduate (Any Stream)
Experience: 0–6 months in Customer Support / Voice Process (Freshers can apply)
Strong communication skills in English (mandatory for international process)
Good problem-solving and interpersonal skills
Basic computer knowledge

The candidate should be comfortable working 5 days a week (rotational week offs) during rotational shifts (including night shifts).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International Voice Process job

Can freshers or experienced candidates apply for this International Voice Process role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this International Voice Process role.
How much can you earn in this position?
Ans : You can earn between ₹28,000-₹30,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 1st Block Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like International Calling.
Where is this job located?
Ans : This International Voice Process job is located in 1st Block Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-1 years of experience is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹28,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.