158 Customer Support / TeleCaller Jobs in Surat

Surat is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with over 150 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 97 new roles added in recent hiring cycles.

In Surat, top employers hiring customer support and telecalling professionals include Vodafone Idea, Votiko Solutions, Sforce across BPO, e-commerce, banking. In total, 148 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

In Surat, salaries for Customer Support / TeleCaller roles range between ₹15,000–₹25,000 per month. Entry-level roles begin around ₹15,000, while professionals with 2–4 years experience approach ₹25,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Customer Support / TeleCaller jobs are concentrated in Adajan, Varachha, Katargam within Surat. These areas attract employers due to infrastructure and connectivity. Candidates in Surat can prioritise these zones to optimise commute efficiency.

Across Surat, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

In Surat, over 150 Customer Support / TeleCaller jobs are available, allowing candidates to apply using filters like locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.