Area Customer Service Manager_Product-Support_0832_0875_1100006 - Responsible for managing customer service operations in the assigned area. - Oversee product support activities ensuring customer satisfaction. - Coordinate with teams to resolve customer issues efficiently. - Monitor service quality and implement improvements. - Manage relationships with customers and stakeholders to enhance service delivery. - Ensure adherence to company policies and standards in customer service. - Lead and motivate the customer service team to achieve targets. - Analyze customer feedback and prepare reports for management. - Work closely with other departments to streamline support processes. - Drive initiatives to improve overall customer experience in the region.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Area Customer Service Manager job
What are the eligibility criteria for this Area Customer Service Manager job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Area Customer Service Manager job offered by Kotak Mahindra Bank Limited in New Textile Market, Surat.
What salary is offered for this Area Customer Service Manager job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Area Customer Service Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Textile Market, Surat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Area Customer Service Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Area Customer Service Manager job is located in New Textile Market, Surat.
Why should you apply for this Area Customer Service Manager job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
New Textile Market, Surat
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
