Area Customer Service Manager_Product-Support_0832_0875_1100006 - Responsible for managing customer service operations in the assigned area. - Oversee product support activities ensuring customer satisfaction. - Coordinate with teams to resolve customer issues efficiently. - Monitor service quality and implement improvements. - Manage relationships with customers and stakeholders to enhance service delivery. - Ensure adherence to company policies and standards in customer service. - Lead and motivate the customer service team to achieve targets. - Analyze customer feedback and prepare reports for management. - Work closely with other departments to streamline support processes. - Drive initiatives to improve overall customer experience in the region.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Area Customer Service Manager job
Who is eligible to apply for this Area Customer Service Manager job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Area Customer Service Manager job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Area Customer Service Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dindoli, Surat.
How many vacancies are there for this Area Customer Service Manager job?
Ans : There is 1 vacancy for this Area Customer Service Manager role.
Is this job open for all genders?
Ans : Yes, this Area Customer Service Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Area Customer Service Manager position is Dindoli, Surat.
What makes this Area Customer Service Manager job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Dindoli, Surat
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
