365 Customer Support / TeleCaller Jobs in Navi Mumbai

Navi Mumbai has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring over 350 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.

In Navi Mumbai, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

In Navi Mumbai, salaries for Customer Support / TeleCaller roles range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin around competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Top employers hiring customer support and telecalling professionals in Navi Mumbai include IMPACT Infotech, Hexaware and Startek across BPO, e-commerce, banking. In total, 0 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.

Customer Support / TeleCaller jobs in Navi Mumbai are concentrated across Airoli, Ghansoli and turbhe. These areas draw employers due to strong infrastructure and connectivity. Candidates in Mumbai can focus on these zones to optimise commute efficiency.

With over 350 Customer Support / TeleCaller jobs in Navi Mumbai, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.