Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai continues to be one of the active demand markets for Customer Support / TeleCaller roles, with over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 1,147 new roles added in recent hiring cycles.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
In Mumbai, top employers hiring customer support and telecalling professionals include
Teleperformance,
IMPACT Infotech,
Tech Mahindra across BPO, e-commerce, banking. In total, 1,237 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.
Customer Support / TeleCaller Job Opportunities in Mumbai
In Mumbai, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
Customer Support / TeleCaller salaries in Mumbai range between ₹19,000–₹30,000 per month. Entry-level roles begin near ₹19,000, while professionals with 2–4 years experience approach ₹30,000. Pay is structured as fixed + performance incentives and has remained rising year over year.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.