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Collection Executive

salary 12,000 - 16,000 /month*
company-logo
job companySanidhya Enterprises
job location Ulhasnagar, Mumbai
incentive₹1,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, DRA Certificate, Bank Account, Aadhar Card

Job Description

We are looking for a Collection Executive to join our team at Sanidhya Enterprises. The role offers ₹12,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

  1. Who is eligible to apply for this Collection Executive job at Sanidhya Enterprises?
    Ans : Candidates should have a 10th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Collection Executive job offered by Sanidhya Enterprises.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹16,000 per month in this Collection Executive position.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ulhasnagar, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Collection Executive, you will work on skills like Computer Knowledge, Domestic Calling.
  8. Where is this job located?
    Ans : This Collection Executive job is located in Ulhasnagar, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Collection Executive job.
  10. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Microsoft Excel

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Nilima Sandeep Gaikwad

Interview Address

B-215, 2nd Floor, Regency Plaza, Ulhasnagar, Mumbai
Posted a day ago
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