370 Customer Support / TeleCaller Jobs in Gurgaon

Gurgaon is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with over 350 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 338 new roles added in recent hiring cycles.

In Gurgaon, top employers hiring customer support and telecalling professionals include Concentrix, Teleperformance, Livpure across BPO, e-commerce, banking. In total, 275 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

In Gurgaon, Customer Support / TeleCaller salaries range from ₹16,000–₹30,000 per month. Entry-level positions begin near ₹16,000, while professionals with 2–4 years experience move toward ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Customer Support / TeleCaller roles in Gurgaon are concentrated in IMT Manesar, Sector 18 Gurgaon, Sector 48 Gurgaon. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Delhi- NCR can prioritise these zones to optimise commute efficiency.

Gurgaon offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

With over 350 Customer Support / TeleCaller jobs in Gurgaon, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.