Trainee Customer Service Support Advisor About the role The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision. What you’ll be doing 1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision. 2. Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. 3. Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. 4. Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure. 5. Participates in the continuous improvement activities to improve the customer service team processes. Essential Skills / Experience Desirable Skills / Experience Our Package Experience Level Entry Level
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Service Support Advisor - Trainee job
Can freshers or experienced candidates apply for this Customer Service Support Advisor - Trainee role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Service Support Advisor - Trainee role.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Support Advisor - Trainee job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambience, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Support Advisor - Trainee job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Support Advisor - Trainee job is located in Ambience, Gurgaon.
Why should you apply for this Customer Service Support Advisor - Trainee job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
लॉगिनहायर लोकल स्टाफ
Not Disclosed
Bt Group
Ambience, Gurgaon
0 - 1 years Experience in Customer Support / TeleCaller
फुल टाइम
