398 Customer Support / TeleCaller Jobs in Gurgaon

Gurgaon is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with over 350 active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 391 new roles added in recent hiring cycles.

Customer Support / TeleCaller salaries in Gurgaon fall within ₹1–₹30,000 per month. Entry-level roles start around ₹1, while professionals with 2–4 years experience reach close to ₹30,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Across Gurgaon, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Top companies recruiting customer support and telecalling professionals in Gurgaon include Concentrix, Blinkit and Lenskart across BPO, e-commerce, banking. Altogether, 273 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Across Gurgaon, Customer Support / TeleCaller jobs are mainly concentrated in Sector 18 Gurgaon, Cyber City and DLF CITY PHASE 3. These zones attract employers owing to infrastructure and connectivity. Candidates in Delhi- NCR may prioritise these areas to optimise commute efficiency.

Candidates exploring Customer Support / TeleCaller jobs in Gurgaon have access to over 350 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.