Customer Support International Voice Care Agent

30,000 - 55,000 /month

Technical Support Services

BTM Layout, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

International Voice Care Agent | Technical Support Executive

Job Role

We are hiring experienced Technical Support Executives for international customer support processes with leading global organizations. This role is ideal for candidates with strong troubleshooting skills and a customer-first approach.

Experience

- 1–3 years of International Voice Process experience (mandatory)

- Prior experience in Technical Support is preferred

- Candidates with Customer Support, Telecom, Sales, or Retention experience may also be considered based on role requirements

Qualification

- 12th Pass / PUC / Undergraduate / Graduate

- Original educational documents may be required for select openings

Salary

- ₹30,000 – ₹55,000 per month

- Up to 40% salary hike on current CTC (as per company policy)

Work Location

📍 Central Bangalore (Multiple Locations)

Shift

- US Shift

- 5 Days Working

- 2 Rotational Week Offs

Cab Facility

- Transportation provided as per company policy

Key Responsibilities

- Provide technical assistance and troubleshooting support to international customers via voice.

- Diagnose and resolve product, software, device, connectivity, and service-related issues.

- Guide customers through step-by-step troubleshooting and issue resolution.

- Escalate complex technical concerns to the appropriate support teams when required.

- Deliver an exceptional customer experience while meeting quality, productivity, and compliance standards.

Candidate Requirements

- Excellent spoken English with strong communication skills.

- Good analytical and problem-solving abilities.

- Basic understanding of computer systems, operating systems, internet applications, and networking concepts.

- Ability to work in rotational US shifts.

- Immediate joiners or candidates serving short notice periods will be preferred.

Preferred Skills

- Technical Support

- L1 Technical Support

- IT Support

- Technical Troubleshooting

- Customer Support

- Networking Basics

- Operating Systems

- Device & Software Troubleshooting

- Telecom Support

Build your career in international technical support with excellent growth opportunities, competitive compensation, structured training, and a professional work environment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support International Voice Care Agent job

What qualifications and experience are required for this Customer Support International Voice Care Agent position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Care Agent job ranges between ₹30,000-₹55,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Care Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
How many vacancies are there for this Customer Support International Voice Care Agent job?
Ans : There are 50 vacancies for this Customer Support International Voice Care Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Care Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Care Agent job?
Ans : As a Customer Support International Voice Care Agent, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Care Agent position is BTM Layout, Bangalore.
Who is the right fit for this Customer Support International Voice Care Agent job?
Ans : A candidate having skills like International Calling with 1-3 years of experience is the right fit for this Customer Support International Voice Care Agent job.
What makes this Customer Support International Voice Care Agent job a good opportunity?
Ans : This Customer Support International Voice Care Agent job is a good opportunity as it offers a salary between ₹30,000-₹55,000 per month. This is a Full Time job and has 50 openings.