Customer Support Executive

ob Title: Customer Service Executive

Job Type: Full-Time
Experience: Freshers / Experienced candidates
Work Location: Bangalore
Work Mode: Work From Office
Shift: Rotational shifts / International shifts

Job Responsibilities:

• Handle customer queries through phone, email, or chat.

• Provide accurate information and resolve customer issues professionally.

• Maintain a high level of customer satisfaction.

• Understand customer requirements and provide appropriate solutions.

• Follow company policies, processes, and quality standards.

• Maintain proper records of customer interactions.

• Escalate complex issues to the appropriate team when required.

• Meet daily and monthly performance targets.

Eligibility:

• Graduates from any stream can apply.

• Freshers are welcome to apply.

• Good verbal and written communication skills.

• Basic computer knowledge.

• Ability to work in rotational shifts.

• Candidates should be comfortable working from the office.

• Good problem-solving and customer-handling skills.

Skills Required:

• Excellent communication skills

• Active listening

• Customer handling

• Problem-solving skills

• Basic computer knowledge

• Positive attitude and willingness to learn

• Ability to work under pressure

Salary: As per company standards and experience.

Note: Candidates should be flexible with rotational shifts and work-from-office requirements.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.