A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 50,000 /month*
Vhm Consultants
Ghansoli, Navi Mumbai
₹10,000 incentives included
1 - 5 years Experience in Customer Support / TeleCaller
Full Time
Company Industry : Financial Service
Designation : Calling Specialist
Location :- Navi Mumbai, Andheri (Work from Office)
Working days : 5 days
Working time : After 8 pm any 9 hrs of shift
Job Shift : Night Shift
Contract : 2 years
Job description :
Calling Specialist :
Calling Specialists are responsible for communicating with Clients on special projects. They must possess a very high degree of Customer Service skills and must have an urgency to ensure the Client's objectives are met. They should be very effective communicators.
Responsibilities:
Make and receive calls related to special clients and projects.
Have a good understanding of the process objectives and be able to communicate effectively with the clients to achieve them.
Skills/ Expertise:
Excellent English communication skills (verbal and written).
Must have a Neutral Accent or American Accent (preferable) with a high degree of accuracy in pronunciation.
Must have a clear voice and must be able to communicate professionally without the use of conversation fillers or slang when speaking.
Ability to manage and prioritize multiple work requirements to meet deadlines.
Must be self-managed, responsive and dedicated to customer support.
Ability to work independently as well as in a team environment.
High Demand
