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Technical support executive

salary 30,000 - 50,000 /month
company-logo
job companyVotiko Solutions Private Limited
job location Work from home
job experience1 - 3 years Experience in Customer Support / TeleCaller
15 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Night Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Technical support executive job

  1. What qualifications and experience are required for this Technical support executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Domestic Calling, Non-voice/Chat Process.
  2. What is the salary and job type for this role?
    Ans : The salary for this Technical support executive job ranges between ₹30,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Technical support executive job follows a Night shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Technical support executive job?
    Ans : There are 15 vacancies for this Technical support executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Technical support executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Technical support executive job?
    Ans : As a Technical support executive, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Technical support executive position is Aai Nagar, Mumbai.
  9. Who is the right fit for this Technical support executive job?
    Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Technical support executive job.
  10. What makes this Technical support executive job a good opportunity?
    Ans : This Technical support executive job is a good opportunity as it offers a salary between ₹30,000-₹50,000 per month. This is a Full Time job and has 15 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Night

Contract Job

No

Salary

₹ 30000 - ₹ 70000

English Proficiency

No

Contact Person

Nidhi Tiwari
Posted 10+ days ago
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