Technical support executive

30,000 - 50,000 /month

Votiko Solutions Private Limited

Work from home

1 - 3 years Experience in Customer Support / TeleCaller

15 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Night Shift

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Technical support executive job

What qualifications and experience are required for this Technical support executive position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Domestic Calling, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Technical support executive job ranges between ₹30,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Technical support executive job follows a Night shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Technical support executive job?
Ans : There are 15 vacancies for this Technical support executive role.
Is this job open for all genders?
Ans : Yes, this Technical support executive job is open for both male and female candidates.
What are the key responsibilities of this Technical support executive job?
Ans : As a Technical support executive, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Technical support executive position is Aai Nagar, Mumbai.
Who is the right fit for this Technical support executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Technical support executive job.
What makes this Technical support executive job a good opportunity?
Ans : This Technical support executive job is a good opportunity as it offers a salary between ₹30,000-₹50,000 per month. This is a Full Time job and has 15 openings.