Hindi Telecaller

8,000 - 14,000 /month

Iconic India News

Jankipuram Extension, Lucknow

Freshers in Customer Support / TeleCaller

12 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

10th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Hindi Telecaller to join our team at Iconic India News. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Media House. The role offers ₹8000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Hindi Telecaller job

What is the eligibility criteria to apply for this Hindi Telecaller job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹14000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Hindi Telecaller job?
Ans: This Hindi Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Hindi Telecaller job?
Ans: No, there is no fee applicable for applying this Hindi Telecaller job and during the employment with the company, i.e., Iconic India News.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Hindi Telecaller role?
Ans: There is an immediate opening of 12 Hindi Telecaller at Iconic India News
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Hindi Telecaller job?
Ans: This Hindi Telecaller job has Day Shift.