Field Executive

10,000 - 13,000 /month*

Smart Solutions

Field job

Mumbai Central, Mumbai

₹1,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Marathi

12th Pass and above

Males Only

6 days working | Day Shift

Bike, Aadhar Card, Bank Account

Job Description

We are looking for a Field Executive to join our team at Smart Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Field Executive job

What is the eligibility criteria to apply for this Field Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹13000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Field Executive job?
Ans: This Field Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Executive job?
Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Smart Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Executive role?
Ans: There is an immediate opening of 2 Field Executive at Smart Solutions
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Executive job?
Ans: This Field Executive job has Day Shift.