Field Collection Executive

25,000 - 30,000 /month

Itcons E-solutions Limited

Field job

Mumbai Central, Mumbai

1 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Logistics

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Collection Executive to join our team at Itcons E-solutions Limited. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Field Collection Executive job

Who is eligible to apply for this Field Collection Executive job at Itcons E-solutions Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Field Collection Executive job offered by Itcons E-solutions Limited.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Field Collection Executive position.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mumbai Central, Mumbai.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 25 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this Field Collection Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Mumbai Central, Mumbai.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 25 openings.