Email Chat Support Executive

21,000 - 26,000 /month*

Foundever

Chandivali, Mumbai

₹4,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

60 Openings

Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab

Job Description

We are looking for a Email Chat Support Executive to join our team at FOUNDEVER to handle customer calls, provide exceptional customer support and resolve queries related to chat process. The role offers an attractive in-hand salary of ₹21000 - ₹26000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Foundever.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 60 Email Chat Support Executive at Foundever
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Night Shift.