Email & Chat Support Executive

18,000 - 20,000 /month

Bank Zone

Bommanahalli, Bangalore

Freshers in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Chat Process/Chat Support role:Key Responsibilities1. Provide exceptional customer service via chat platforms (e.g., live chat, messaging apps).2. Respond to customer inquiries, resolve issues, and address concerns in a timely and professional manner.3. Offer product information, troubleshooting assistance, and technical support as needed.4. Maintain accurate records of chat interactions and customer feedback.5. Collaborate with internal teams (e.g., sales, marketing, product) to resolve customer issues.Requirements1. Excellent communication and interpersonal skills.2. Ability to work in a fast-paced, dynamic environment3. Strong problem-solving and analytical skills.4. Familiarity with chat platforms and customer service software.5. Ability to adapt to changing priorities and customer needs.Soft Skills1. Empathy and patience.2. Active listening and clear communication.3. Flexibility and adaptability.4. Positive attitude and professionalism.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Bank Zone.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 10 Email & Chat Support Executive at Bank Zone
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Day Shift.