Customer Care Executive

15,000 - 20,000 /month

Globina Innovative Private Limited

Bommanahalli, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi, Bengali

10th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account, DRA Certificate, CCSS Certificate

Job Description

A tele collection (or tele-collections) job involves contacting customers over the phone to recover outstanding payments and ensure timely debt repayment. It’s commonly found in banks, NBFCs, telecom companies, and financial service firms.

Here’s a clear breakdown of the role:

📞 Tele Collection Job Description

🔹 Role Overview

A Tele Collection Executive is responsible for calling customers who have overdue payments, reminding them of dues, negotiating repayment plans, and maintaining records of interactions.

🧾 Key Responsibilities

Contact customers via phone to inform them of overdue payments
Follow up regularly to ensure payment commitments are met
Negotiate repayment schedules or settlements
Maintain accurate call logs and customer records
Escalate difficult cases to senior teams or legal departments
Ensure compliance with company policies and legal regulations
Handle customer queries related to billing or dues

🎯 Skills Required

Good communication and persuasion skills
Basic knowledge of finance or collections process
Ability to handle rejection and difficult conversations
Strong negotiation skills
Basic computer skills (CRM systems, Excel, etc.)
Patience and emotional control

🎓 Qualifications

Minimum: 12th pass or graduate (varies by company)
Experience in BPO / customer service / collections is a plus
Freshers are often welcome in entry-level roles

💼 Work Environment

Typically office-based (call center setup)
Target-driven role (daily/weekly recovery targets)

💰 Salary (India – Approximate)

Fresher: ₹12,000 – ₹17,000/month
Experienced: ₹18,000 – ₹20,000+/month
Incentives based on recovery performance

📈 Career Growth

Tele Collection Executive → Senior Executive → Team Leader → Collections Manager

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Bommanahalli, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.