Email & Chat Process Executive

Job Title: E-commerce Email Process Executive

Location: Marathahalli

Job Summary:

We're seeking a highly motivated and detail-oriented E-commerce Email Process Executive to join our team. As an Email Process Executive, you will be responsible for managing and responding to customer emails in a timely and professional manner. This role involves providing excellent customer service, resolving customer queries, and ensuring seamless order processing.

Key Responsibilities:

Email Management: Respond to customer emails in a timely and professional manner.

Customer Service: Provide excellent customer service, resolve customer queries, and address concerns.

Order Processing: Ensure seamless order processing, including order tracking, cancellations, and returns.

Communication: Collaborate with internal teams to resolve customer issues and improve processes.

Quality Assurance: Maintain high-quality standards in email responses and ensure adherence to company policies.

Requirements:

Quality Graduate degree

1 year of experience in email or chat process (mandatory)

Excellent communication and customer service skills

Ability to work in a team environment

Strong attention to detail and organizational skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹27000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Vujobsolution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 25 Email & Chat Process Executive at Vujobsolution
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Day Shift.