We are looking for experienced Customer support executive to join our team. This role involves handling international calls, providing exceptional customer support, and addressing queries and concerns. The role offers 20k - 33k inhand salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills.
Able to work in Night shifts (US, Australia)
•Age limit: 18+ to 30 years and below.
Benefits: Free Transport facility both Pick and Drop. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones
Eligibility Criteria: PUC/12th, Undergraduate/Graduate (BCom, BBA, BSC, BCA, BE, BTech, BA and Postgraduate MBA/MCOM freshers and experienced can apply
Contact- HR Bhavana (9731741435)