Customer Support Executive

salary 20,000 - 33,000 /month
company-logo
job companyJob Squad Consultancy Private Limited
job location Marathahalli, Bangalore
job experience6 - 48 months Experience in Customer Support / TeleCaller
New
20 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF
star
PAN Card, Aadhar Card

Job Description

We are looking for experienced Customer support executive to join our team. This role involves handling international calls, providing exceptional customer support, and addressing queries and concerns. The role offers 20k - 33k inhand salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills.

Able to work in Night shifts (US, Australia)

Age limit: 18+ to 30 years and below.

Benefits: Free Transport facility both Pick and Drop. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones

Eligibility Criteria: PUC/12th, Undergraduate/Graduate (BCom, BBA, BSC, BCA, BE, BTech, BA and Postgraduate MBA/MCOM freshers and experienced can apply

Contact- HR Bhavana (9731741435)

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹33000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., JOB SQUAD CONSULTANCY PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 20 Customer Support Executive at JOB SQUAD CONSULTANCY PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Night Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 33000

English Proficiency

Yes

Contact Person

Ganesh Y A

Interview Address

HSR Layout sector 6
Posted a day ago
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