Education Counsellor

We are looking for a Education Counsellor to join our team Only Education. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education Sector. The role offers 10k to 20k and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle Student/Parents calls in a professional and efficient manner

• Maintain accurate records of Student/Parent interactions and follow-ups

• Provide timely and relevant information to Student / Parent to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, student/parent satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graducation and 1 year to 3 years You will be responsible for resolving offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days week during the Day shift .

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Education Counsellor job

1. What is the eligibility criteria to apply for this Education Counsellor job?
   Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Education Counsellor job?
   Ans: This Education Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Education Counsellor job?
   Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., Only Education International Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Education Counsellor role?
   Ans: There is an immediate opening of 4 Education Counsellor at Only Education International Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Education Counsellor job?
   Ans: This Education Counsellor job has Day Shift.