Customer Support Executive

✅ Job Description – Kotak Securities Process (Tech Mahindra)

🔹 Process Name: Kotak Securities

🔹 Company Name: Tech Mahindra

💼 Designation: Customer Support Executive (Blended Process)

💰 Salary: ₹22,000 (In-hand)

📍 Location: Chandivali, Mumbai

📅 Working Days: 5 Days Working (Monday to Friday)

📆 Week Offs: 2 Week Offs (Saturday & Sunday)

⏰ Shift Type: Blended (Voice & Non-Voice Tasks)

✅ Key Responsibilities:

• Handle inbound customer queries related to stock market investments and account-related issues.

• Provide support via calls, chats, and emails.

• Educate customers on Kotak Securities products and services.

• Troubleshoot and resolve basic technical and account-related problems.

• Maintain a high level of customer satisfaction and adhere to SLAs.

✅ Qualification Required:

• Minimum 12th Pass / Graduate

• Excellent communication skills (English)

• Basic understanding of stock markets is a plus

⸻

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Tech Mahindra.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Tech Mahindra
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.