Customer Support Executive

Job description:

About the Role

We are looking for enthusiastic and detail-oriented Customer Support Executives to join our growing team. This role requires strong written communication skills, fast and accurate typing ability, and a willingness to provide excellent customer service. If you are a fresher or have up to 6 months of experience in support roles, we’d love to hear from you.

Key Responsibilities

• Handle customer queries and support requests efficiently.

• Communicate with customers primarily through written channels.

• Ensure accuracy and timeliness in responses.

• Maintain high levels of professionalism and customer satisfaction.

Requirements

• Freshers can apply; prior support experience is a plus.

• Strong written English skills.

• Typing speed: 45+ WPM with at least 90% accuracy.

• Candidates living close to HSR Layout preferred (having own vehicle is a plus).

• Commitment to stick with the role for the long term (frequent job hopping will be a red flag).

• Immediate joiners preferred.

Job Type: Full-time

Application Question(s):

• what is your typing speed ? Give your answer below?

• what is your notice period?

• what is your per month salary / ctc

Education:

• Bachelor's (Required)

Experience:

• Microsoft Excel: 1 year (Required)

• Typing : 1 year (Required)

• chat process: 1 year (Required)

• Microsoft Word: 1 year (Required)

• customer support executive: 1 year (Required)

• Customer service: 1 year (Required)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Rapsys Tech Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Rapsys Tech Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.