Customer Support Executive

30,000 - 40,000 /month

Property Angel Management Private Limited

3rd Block Koramangala, Bangalore

4 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Real Estate

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Internet Connection, Laptop/Desktop

Job Description

Senior Customer Support Executive / Senior Customer Delight Executive

Location : Koramangala, Bangalore
Full-time | Permanent
Salary: ₹30,000 – ₹40,000 per month

About PropertyAngel

PropertyAngel is a leading proptech company and one of Bangalore’s top O2O second landlord platforms, specializing in housing asset management services. With over ₹1500 crores of assets under management, 95%+ occupancy rate, and 100% on-time rent distribution, we are committed to delivering exceptional customer experiences and innovative real estate solutions.

Job Overview

We are looking for an experienced and customer-focused Senior Customer Support Executive / Senior Customer Delight Executive to join our growing team. The ideal candidate should have strong communication skills, experience in handling customer escalations, and the ability to deliver excellent customer service while coordinating with multiple teams.

Key Responsibilities

Handle customer queries, complaints, and escalations professionally
Provide support through calls, emails, and ticketing tools
Ensure timely resolution of customer issues and maintain high customer satisfaction
Coordinate with internal departments for smooth issue resolution
Maintain proper records of customer interactions and follow-ups
Guide and support junior customer support team members
Build strong relationships with property owners and tenants
Identify process improvements to enhance customer experience

Requirements

4 to 8 years of experience in Customer Support / Customer Service
Excellent verbal and written communication skills
Fluency in English & Hindi is mandatory
Experience in handling escalations and customer relationship management
Knowledge of CRM or Freshdesk is preferred
Strong problem-solving and multitasking abilities
Graduation preferred

Work Details

Location: Koramangala, Bangalore
Working Days: Monday to Saturday
Work Mode: Work from Office

Benefits

Cell phone reimbursement
Health insurance
Life insurance
Provident Fund
Career growth opportunities
Supportive work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 4-7 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 3rd Block Koramangala, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is 3rd Block Koramangala, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 4-7 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹30,000-₹40,000 per month. This is a Full Time job and has 1 openings.