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Customer Support International Outbound Voice Executive

salary 40,000 - 50,000 /month
company-logo
job companyAccenture
job location Koramangala, Bangalore
job experience1 - 4 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Insurance, PF
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Job Description

We are looking for a International Outbound Voice Executive to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹40,000 - ₹50,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support International Outbound Voice Executive job

  1. What skills and experience do you need for this Customer Support International Outbound Voice Executive job?
    Ans : To apply for this Customer Support International Outbound Voice Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
  2. What salary is offered for this Customer Support International Outbound Voice Executive job?
    Ans : The salary for this Customer Support International Outbound Voice Executive job ranges between ₹40,000-₹50,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Outbound Voice Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
  5. How many vacancies are there for this Customer Support International Outbound Voice Executive job?
    Ans : There are 25 vacancies for this Customer Support International Outbound Voice Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Outbound Voice Executive job is open for both male and female candidates.
  7. What does the role of Customer Support International Outbound Voice Executive involve?
    Ans : As a Customer Support International Outbound Voice Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Outbound Voice Executive position is Koramangala, Bangalore.
  9. Who is the right fit for this Customer Support International Outbound Voice Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 1-4 years of experience is the right fit for this Customer Support International Outbound Voice Executive job.
  10. What makes this Customer Support International Outbound Voice Executive job a good opportunity?
    Ans : This Customer Support International Outbound Voice Executive job is a good opportunity as it offers a salary between ₹40,000-₹50,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF

Skills Required

Non-voice/Chat Process, International Calling, Computer Knowledge, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 40000 - ₹ 50000

Contact Person

Nazia Burhan
Posted 10+ days ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Outbound Voice Executive