International Outbound Voice Executive

40,000 - 50,000 /month

Accenture

Koramangala, Bangalore

1 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a International Outbound Voice Executive to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹40,000 - ₹50,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Outbound Voice Executive job

What skills and experience do you need for this International Outbound Voice Executive job?
Ans : To apply for this International Outbound Voice Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
What salary is offered for this International Outbound Voice Executive job?
Ans : The salary for this International Outbound Voice Executive job ranges between ₹40,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This International Outbound Voice Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many vacancies are there for this International Outbound Voice Executive job?
Ans : There are 25 vacancies for this International Outbound Voice Executive role.
Is this job open for all genders?
Ans : Yes, this International Outbound Voice Executive job is open for both male and female candidates.
What does the role of International Outbound Voice Executive involve?
Ans : As a International Outbound Voice Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Outbound Voice Executive position is Koramangala, Bangalore.
Who is the right fit for this International Outbound Voice Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 1-4 years of experience is the right fit for this International Outbound Voice Executive job.
What makes this International Outbound Voice Executive job a good opportunity?
Ans : This International Outbound Voice Executive job is a good opportunity as it offers a salary between ₹40,000-₹50,000 per month. This is a Full Time job and has 25 openings.