Bpo Team Leader

40,000 - 45,000 /month

Sagility India Limited

Hongasandra, Bangalore

4 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a Bpo Team Leader to join our team at Sagility India Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 40,000 - ₹ 45,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 4 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Bpo Team Leader job

Who is eligible to apply for this Bpo Team Leader job at Sagility India Limited?
Ans : Candidates should have a Graduate and above qualification for this Bpo Team Leader job offered by Sagility India Limited.
How much can you earn in this position?
Ans : You can earn between ₹40,000-₹45,000 per month in this Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hongasandra, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Bpo Team Leader job is located in Hongasandra, Bangalore.
Why should you apply for this Bpo Team Leader job?
Ans : This Bpo Team Leader job offers a salary between ₹40,000-₹45,000 per month. This is a Full Time opportunity and has 25 openings available.