Customer Support Business Administrator

35,000 - 40,000 /month

Raksha Multi Speciality Hospital

Kudlu, Bangalore

4 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Aadhar Card

Job Description

We are looking for a Business Administrator to join our team at Raksha Multi Speciality Hospital. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹35,000 - ₹40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 4 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 5 years of experience.

More about this Customer Support Business Administrator job

What are the eligibility criteria for this Customer Support Business Administrator job?
Ans : Candidates should have a Graduate and above qualification with 4-5 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Business Administrator job offered by Raksha Multi Speciality Hospital in Kudlu, Bangalore.
What salary is offered for this Customer Support Business Administrator job?
Ans : The salary for this Customer Support Business Administrator job ranges between ₹35,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Business Administrator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu, Bangalore.
How many vacancies are there for this Customer Support Business Administrator job?
Ans : There are 5 vacancies for this Customer Support Business Administrator role.
Is this job open for all genders?
Ans : Yes, this Customer Support Business Administrator job is open for both male and female candidates.
What does the role of Customer Support Business Administrator involve?
Ans : As a Customer Support Business Administrator, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Business Administrator position is Kudlu, Bangalore.
Who is the right fit for this Customer Support Business Administrator job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 4-5 years of experience is the right fit for this Customer Support Business Administrator job.
What makes this Customer Support Business Administrator job a good opportunity?
Ans : This Customer Support Business Administrator job is a good opportunity as it offers a salary between ₹35,000-₹40,000 per month. This is a Full Time job and has 5 openings.