Customer Support Executive

15,000 - 16,000 /month

Prolific Hr Consultants India Limited

Chinar Park, Kolkata

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

We are hiring enthusiastic and customer-oriented individuals to join our D•D• Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions — all while ensuring a professional and positive customer experience.⸻Key Responsibilities: • Handle incoming and outgoing calls in a polite and professional manner. • Resolve customer queries and complaints efficiently with a problem-solving approach. • Log and track customer interactions and follow up where necessary. • Work closely with team members to escalate and resolve complex issues. • Meet key performance targets including call handling time, resolution rate, and customer satisfaction.⸻Requirements: • Qualification: Minimum 12th Pass / Graduate (any stream). • Good communication skills in Hindi and English. • Basic computer knowledge. • Freshers and experienced candidates can apply. • Must be comfortable with work from office setup.⸻Salary & Benefits:💰 Salary: Up to ₹16,000 in hand (based on interview performance)🕒 Training: 7 days (Paid)📍 Location: Chinarpark, near Airport, Kolkata⸻Interview Details:📍 Venue: D•D• Office, Chinarpark📄 Documents to Carry: Original Aadhar, PAN, Bank Passbook, and Last Qualification Certificate⸻Contact for Interview:HR – Milan📞 6291197911

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Prolific Hr Consultants India Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Prolific Hr Consultants India Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.