Customer Support Executive

Job Title: Customer Support / Sales / Technical Support Associate

Location: Jaipur (Work From Office Only)

Company Overview

We are a reputed international BPO committed to delivering exceptional customer experiences to global clients. As part of our expansion in Jaipur, we are seeking dedicated professionals to join our team and uphold our standards of service excellence.

Position Summary

The Customer Support / Sales / Technical Support Associate will be responsible for providing high-quality service and support to international customers. This role demands excellent communication skills, problem-solving ability, and a customer-centric mindset to address inquiries, resolve issues, and ensure overall satisfaction.

Key Responsibilities

Manage inbound and outbound customer interactions for US/UK clients.

Provide accurate information and effective solutions in a courteous and professional manner.

Address customer concerns and resolve issues promptly while maintaining service quality standards.

Document all interactions comprehensively in the system.

Meet or exceed defined performance metrics including quality, productivity, and customer satisfaction targets.

Collaborate effectively with team members and supervisors to ensure seamless service delivery.

Eligibility Criteria

Minimum educational qualification: 12th Pass or Graduate.

Open to both freshers and experienced candidates.

Strong command of English with excellent verbal and written communication skills.

Ability and willingness to work in rotational US/UK shifts.

Desired Skills and Attributes

Excellent English communication and interpersonal skills.

Customer-focused approach with strong problem-solving abilities.

Ability to perform effectively under pressure and manage multiple tasks simultaneously.

Prior experience in BPO or Technical Support will be an advantage but is not mandatory.

Compensation and Benefits

Freshers: ₹18,000 – ₹34,000 CTC per month.

Experienced candidates (BPO/Technical Support): Up to ₹37,000 CTC per month.

Relocation support including:

14 days of company-sponsored hotel accommodation.

Relocation bonus.

Work Schedule

Rotational shifts covering US and UK time zones.

Application Process

Interested candidates are invited to submit their updated resume.

Contact:

📱 HR Harish – 9521887458

We also encourage referrals. Please feel free to share this opportunity with others who may be interested.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹40000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., PLUTO PLACEMENTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at PLUTO PLACEMENTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.